End of Life Statement

Product: GB-Pro (GNAT Box Pro)

Overview

Global Technology Associates is announcing end of life for GB-Pro Firewall Software. Sales of GB-Pro Firewall Software will be discontinued as of February 28, 2004. The GB-Pro Appliance will be supported in GNAT Box System Software version 3.4.x until June 30, 2005.

Schedule

Last sales date February 28, 2004
Last date of sale for support contracts February 28, 2004
Last date of sale for non-subscription options March 30, 2005
Last supported software version GNAT Box System Software ver 3.4.x
Last date product supported June 30, 2005

Part Numbers Covered by this EOL Announcement

Product Number Description
FSP133-9999-00000 GB-Pro Firewall Software
FUPF01-9999-00000 GB-Flash CF Upgrade from GB-Pro Software
ESM000-0000-00S10 GB-Pro Multi-Interface Option
MUV100-0001-00S10 GB-Pro Single Version Upgrade (All Markets)
MUM000-9999-00S10 GB-Pro Annual Maintenance (International)
GMCS100-0000-12S10 GB-Pro Standard Support (US & Canada only)
MCS200-0000-12S10 GB-Pro Premium Support (US & Canada only)
MCS400-0000-12S10 GB-Pro Premium 24/7 Support (US & Canada only)

Current GNAT Box Pro Users

System administrators are advised that GB-Pro Firewall Software will not be supported in GNAT Box System Software version higher than version 3.4.x. GB-Pro Firewall Software should not be updated to GNAT Box System Software versions higher than version 3.4.x, but should be maintained on version 3.4.x or earlier.

For customers with a valid support contract GTA will continue to offer technical support through the end of the contract period.

GTA will offer an upgrade program for owners of GB-Pro Firewall Software who wish to upgrade to GTA’s new GB-Ware Firewall Software products. Details of the upgrade program are available at www.gta.com.

Discontinuance of GNAT Box Pro FAQ

  1. Why has GTA decided to discontinue supporting the GB-Pro in future versions of GNAT Box System Software?
  1. Several planned enhancements to GTA's GNAT Box System Software take advantage of hardware and other technological advances which are not incorporated into the GB-Pro. Therefore, it is no longer viable for GTA to continue to support the GB-Pro in future version of our GNAT Box System Software.
  1. Will GTA be offering products comparable to the GB-Pro?
  1. Yes, GTA has introduced the GB-Ware Firewall Software with offer enhanced features and performance.
  1. Will the GB-Pro continue to operate after the announced end of support date?
  1. Yes, a GB-Pro running GNAT Box System Software version 3.4.x or earlier will continue to operate as always. Customers who wish to continue operating their GB-Pro should not update beyond version 3.4.x, as these software versions will not recognize the GB-Pro.
  1. How does this announcement affect customers with GB-Pro support contracts?
  1. GTA will honor valid GB-Pro support contracts through the term of the contract. However, customers who operate GB-Pro Firewalls should not upgrade their systems beyond ver 3.4.
  1. Are there any avenues for technical support for GB-Pro owners after June 30, 2005?
  1. GTA will continue to provide support for the GB-Pro through one-time support incidents. Support information may be available from a wide variety of resources including GTA’s website, and the GNAT Box User’s Group are two examples. Localized support from GTA’s channel partners may also be available.
  1. Will GTA be offering a refund for the updates included in GB-Pro support contracts?
  1. No refunds will be issued.
  1. What migration path is GTA offering to GB-Pro customers?
  1. GTA will announce an upgrade program for current GB-Pro customers. Details are available at www.gta.com.